INNOVATION CONSULTANT | PRODUCT DESIGNER |
Kyle Is a designer, researcher, and innovator at Doblin - Deloitte Digital.
From leading research teams, to teaching innovation and design to c-suite level clients, and driving large scale human centered transformation at companies, Kyle constantly centers diligent processes, empathetic outlooks, and creative approaches to solve complex problems.
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01 MENU OPPORTUNITIES
How I helped a restaurant client unlock new revenue growth. I spearheaded our research efforts to understand the current state of the restaurant and experience, identify and prioritize the largest opportunities, and help the client build their own research and design capability to sustain and mobilize around these opportunities.
Design Strategy
Innovation
Research
Experience
Capability Building
02 NEXT GEN APP
How I lead a workshop with client product owners and executives to align on an innovative app vision. Despite my client already having an award winning app with 750M app downloads and 37M loyalty member, I helped them take it to the next level.
Innovation
Product
Experience
Workshops
03 BANKING CRMS
How I helped my banking client better serve their 16m customers with their 80k employees. The ambition, insights, personas, and wireframes I created helped us develop a powerful new CRM for advisors.
Design Strategy
Research
Experience
Product
Workshops
04 NEW VACCINES
How I helped my pharmaceutical client launch a new vaccine into market. By conducting research with vaccine stakeholders, I identified key decision drivers and levers that would maximize the new vaccine's success.
Design Strategy
Research
Experience
05 NEW OFFERING PORTFOLIO
How I helped Deloitte Digital found a new offering and design practice that centered community and equity. The new offering has since attracted a number of new clients and exciting projects from YouTube to UNCF (HBCU).
Design Strategy
Capability Building
Innovation
Culture Change